FAQ´s

KEY FEATURES

Aeroski works out all major muscle groups- improving strength and endurance, without impacting your joints.

Its high intensity workout helps produce optimal oxygen consumption resulting in weight loss and calorie burn, with its seamless ski motion.

It’s easy and simple to assemble, and comes with customized elastic resistance bands, allowing you to adjust to the appropriate body weight. Made for all fitness levels, regardless of age.

With Aeroski’s Virtual Reality Viewer and Fitness App, you will experience 3D virtual workouts that will keep you engaged in a unique alpine world. 

The Electronic Fitness monitors your progress by measuring time, reps, and calorie burn.

Aeroski is a lightweight, easy to assemble, and affordable home fitness machine that emulates the movement of downhill skiing. It’s ski poles, fixed handrails, or hands-free feature provides each user the option to customize their workout and experience the alpines in their own living room.

Aeroski is the most fun home-fitness machine that provides toning and muscle control through plyometric training, using resistance and balance to trim and tone your body. It also features resistance springs to counterbalance your own body weight to help you achieve the perfect glide. Aeroski gives you the workout that’s right for you, in as little as 10 minutes per day.

Yes, Aeroski doesn’t put stress on your lower joints, rather, it uses your body weight as resistance.

The maximum weight limit is 220 lbs.

Yes, Aeroski has a one-year warranty. If you have any issues, or have questions please contact customer service directly at (866) 395-1045.

You can order at tryaeroski.com or calling (866) 395-1045.

The Basic

  • Aeroski - The most fun home-fitness machine that provides toning and muscle control through plyometric training, using resistance and balance to trim and tone your body. Includes Fixed Handrail
  • Aeroski Fitness App - The App features live classes and coach led custom routines specially designed to help you achieve maximum calorie burn and muscle toning in as little as 10 minutes per session. Download the app on your Smartphone to be immersed in a virtual world while exercising.
  • Meal Plan - Includes several different recipes that will help you reach your goals faster. By confirming your email address, we can send you the link to download.

The Pro

  • Aeroski - Includes Fixed Handrail and  Ski Poles for FREE.
  • VR Goggles - The immersive reality module included in the Aeroski Fitness APP to experience the thrill of skiing in beautiful destinations.
  • Aeroski Fitness App
  • Meal Plan

The Elite

  • Aeroski
  • Ski Poles
  • VR Goggles
  • Fitness App
  • Waist Trimmer
  • Set of Sculpting Bands

The following models are not compatible due to the size of the VR Goggles:

  • iPhone 15 Pro
  • iPhone 8 Plus
  • Samsung S23 Ultra
  • Samsung Z Fold 2

    Order processing time is 5-7 business days. All orders ship via ground, transit times will vary depending on location.

    For any questions regarding the status of your order, please contact us at help@tryaeroski.com or call (866) 395-1045.

    All orders are shipped via UPS or FedEx Smart Post.

    Tracking information will be sent by email once the order has shipped. For any questions regarding your shipment, please contact us at help@tryaeroski.com or call (866) 395-1045.

    If you are not completely satisfied with your purchase, please call (866) 395-1045 within 30 days of your purchase to obtain a return authorization code. You must return the item (s) to: 150 Stewart Parkway, Greensboro GA 30642. Once the return is received, it could take up to 8-12 business days to reimburse the full purchase amount, less shipping.

    In order to be eligible for a refund, the full purchase and product/s must be in the same condition that you received it. We do not refund damaged returns.

    Shipping charges for the return of the product are the responsibility of the customer.

    The money will be refunded to the original payment method you used for the purchase. For credit card payments, please allow 8 to 12 business days for the refund to show up on your credit card statement. For the refund to be processed, the payment method used during the purchase must be active.

    If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
    Our accessory bundles (including the VR Goggles and Ski Poles) are designed to offer the best value when purchased as a set, which is why we do not offer partial refunds.

    Sorry, unfortunately, we don’t provide return labels for returns. You would be responsible for processing the shipment.

    The cost depends on the company with which you decide to return the product. We do however recommend using UPS.

    The Aeroski foot base can easily fit under a bed. Size dimensions for Ski Poles and Handrials are as follows:

    • Ski Poles: L 43.3 x W 23.6 x H 44.29
    • Handrails: L 43.3 x W 23.6 x H 59.05

    Aeroski is made in China and shipped from our warehouse in Georgia or Utah.

    The maximum foot size is 12 in men’s size.

    It varies and depends on several factors such as age, gender, effort, etc. However, our study reveals that with just 10 minutes, a person between 25 and 39 years old, can burn around 117.18 calories.

    Approximately 10 minutes. You can watch the Assembly video here.

    Assembly Manual here.

    User weight (lb). Number of springs
    Up to 130 lb. 1 spring
    130 - 170 lb. 2 springs
    170 - 220 lb. 3 springs
    220 - 265 lb. 4 springs* (not included in the original purchase)
    NOTE: Weight range to springs is approximate.

    *Aeroski comes with 3 springs.Additional springs are sold separately.